Practice policy

How the practice uses personal health information

Confidentiality is of the utmost importance to the doctors. Access to this information is limited to the Surgery and Clinical staff who are involved in your care and treatment. Information is stored securely on the computer and in medical records. Sometimes it is necessary to share this information with other organisations involved in your healthcare eg when you are referred to hospital. No information is passed non-clinical organisations outside the surgery without patient consent.

Data protection

The surgery complies with the current data protection regulations.

Rights and responsibilities of the patient

We aim to give an excellent service. In return you need to keep appointments or cancel them so that they can be reallocated. Violent or abusive behaviour towards any of the Surgery staff is not acceptable and may lead to exclusion from the medical list.

Cartmel Surgery equipment fund

Any money donated to, or raised for the surgery is used to buy equipment to expand the range of services we can offer to our patients.