Cartmel Surgery

Haggs Lane , Cartmel, Grange-over-Sands, Cumbria LA11 6PH Tel: 015395 36366

Cumbria Health on Call - 0845 0524 999
03000 247 247


NHS Direct - 0845 46 47
0845 46 47

www.nhsdirect.nhs.uk


Please switch off your mobile during your consultation.
Please switch off your mobile phone during your consultation. Thank you.


Notices

www.patient.co.uk – order your prescription or book your next appointment online!

Whether you are at home or work, you can quickly log on to view, book and cancel appointments via the internet.

You can also check your prescriptions and re-order them when you want.

Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.

Ask at Reception for a registration form then visit www.patient.co.uk.

How to register to use the Internet Appointment Booking and Repeat Prescription Facility

To use the Internet Appointment Booking and Repeat Prescription facility you need to register on the web site at www.patient.co.uk.

There are two registration screens. The information you enter on the first screen enables the system to check your identity when you log on. On the second screen you enter a password and security details that no-one else will know.

The information you need to complete the registration screens is available as a PDF download here. Look after this form carefully until you register, and consider destroying it afterwards. If you lose the form or if it is stolen before you have entered your password and security details, contact the practice straight away, by telephone or in person.

Remember to enter the information exactly as it appears on this form, or your registration will not be accepted. When you log on after registering you must also enter all details in exactly the same format.

Once you have accessed the screen you will be able to book an appointment with the Doctor, inform us of Changes of Address/Contact Number and order your repeat prescription. Please only book routine appointments. If you need an appointment for a smear, minor operation or any medical assessment, such as a driving medical, please contact the surgery in the usual way.


Practice Nurse Appointments

Our Practice Nurse offers many services. When you make an appointment to see the Practice Nurse it would be helpful to inform staff of the reason for your appointment, so they can allocate the appropriate length of time needed. If you would prefer not to disclose this information please use the list below to indicate how long you will need.

Service required Length of time
Ear Syringing 20 Minutes
Cervical Smear 10 Minutes
1st Holiday Vaccination 20 Minutes
Routine Vaccinations 10 Minutes
Yellow Fever Vaccination 20 Minutes
Normal Blood Pressure Check 10 Minutes
Chronic Disease Review 20 Minutes
Asthma Review 20 Minutes
Stitch Removal 10 Minutes
Dressings 10 Minutes
ECG 10 Minutes
Spirometry 20 Minutes
Routine Blood Test 10 Minutes
INR testing 10 Minutes
New Patient Medical 20 Minutes

If the treatment/service you require is not on this list please ask the Receptionist.


Cartmel Surgery Health Visitor News

Jennie Willacy, Health Visitor, can be contacted by telephoning 015395 32649

Appointments are available with the Health Visitor 2.00–3.30 on the 2nd Wednesday of the month.

There is no need to make an appointment. If you have any queries about clinic dates and times please ask at Reception.


Cumbria Health on Call logoCumbria Health on Call

From 1st April 2009 the provision of GP Out of Hours cover previously undertaken by BayCall in the South was transferred to Cumbria Health on Call (CHoC). 

The new patient helpline is 03000 247 247

(Hearing impaired users who need to contact CHoC please call (Typetalk) 18001 03000 247 247)

For more detailed information please download the patient information leaflet (PDF format).


Staff development 2012

Please note that the surgery will be closed from 12.30pm on Tuesday 17 January 2012 for staff training with the Cumbria PCT.  The surgery will re-open again the following day at 8.00am.  In an emergency please ring: 03000 247 247.

The following 2012 dates are also set aside for staff training:

Wednesday 15 February
Thursday 15 March


Patient Feedback Survey

Read how our patients rated the practice and it's services in a recent Improving Service Questionnaire (IPQ). The survey was conducted in November 2008 by CFEP (UK) Services Ltd based at the University of Exeter.


Weekly extended access surgery

We now run a weekly extended access surgery on Tuesday evenings from 6.30pm to 7.30pm. Appointments are for patients who genuinely cannot make a routine appointment during normal surgery hours.


Home | Practice Policies | Disclaimer | Contact Us | site last updated 28/12/2011 | © 2011 Cartmel Surgery