Notices
www.patient.co.uk – order your prescription or book your next appointment online!
Whether you are at home or work, you can quickly log on to view, book and cancel appointments via the internet.
You can also check your prescriptions and re-order them when you want.
Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.
Ask at Reception for a registration form then visit www.patient.co.uk.
How to register to use the Internet Appointment Booking and Repeat Prescription Facility
To use the Internet Appointment Booking and Repeat Prescription facility you need to register on the web site at www.patient.co.uk.
There are two registration screens. The information you enter on the first screen enables the system to check your identity when you log on. On the second screen you enter a password and security details that no-one else will know.
The information you need to complete the registration screens is available as a PDF download here. Look after this form carefully until you register, and consider destroying it afterwards. If you lose the form or if it is stolen before you have entered your password and security details, contact the practice straight away, by telephone or in person.
Remember to enter the information exactly as it appears on this form, or your registration will not be accepted. When you log on after registering you must also enter all details in exactly the same format.
Once you have accessed the screen you will be able to book an appointment with the Doctor, inform us of Changes of Address/Contact Number and order your repeat prescription. Please only book routine appointments. If you need an appointment for a smear, minor operation or any medical assessment, such as a driving medical, please contact the surgery in the usual way.
Practice Nurse Appointments
Our Practice Nurse offers many services. When you make an appointment to see the Practice Nurse it would be helpful to inform staff of the reason for your appointment, so they can allocate the appropriate length of time needed. If you would prefer not to disclose this information please use the list below to indicate how long you will need.
| Service required | Length of time | Ear Syringing | 20 Minutes |
|---|---|
| Cervical Smear | 10 Minutes |
| 1st Holiday Vaccination | 20 Minutes |
| Routine Vaccinations | 10 Minutes |
| Yellow Fever Vaccination | 20 Minutes |
| Normal Blood Pressure Check | 10 Minutes |
| Chronic Disease Review | 20 Minutes |
| Asthma Review | 20 Minutes |
| Stitch Removal | 10 Minutes |
| Dressings | 10 Minutes |
| ECG | 10 Minutes |
| Spirometry | 20 Minutes |
| Routine Blood Test | 10 Minutes |
| INR testing | 10 Minutes |
| New Patient Medical | 20 Minutes |
If the treatment/service you require is not on this list please ask the Receptionist.
Cartmel Surgery Health Visitor News
Jennie Willacy, Health Visitor, can be contacted by telephoning 015395 32649
Appointments are available with the Health Visitor 2.00–3.30 on the 2nd Wednesday of the month.
There is no need to make an appointment. If you have any queries about clinic dates and times please ask at Reception.
Cumbria Health on Call
From 1st April 2009 the provision of GP Out of Hours cover previously undertaken by BayCall in the South was transferred to Cumbria Health on Call (CHoC).
The new patient helpline is 03000 247 247
(Hearing impaired users who need to contact CHoC please call (Typetalk) 18001 03000 247 247)
For more detailed information please download the patient information leaflet (PDF format).
Staff development 2012
Please note that the surgery will be closed from 12.30pm on Tuesday 17 January 2012 for staff training with the Cumbria PCT. The surgery will re-open again the following day at 8.00am. In an emergency please ring: 03000 247 247.
The following 2012 dates are also set aside for staff training:
Wednesday 15 February
Thursday 15 March
Patient Feedback Survey
Read how our patients rated the practice and it's services in a recent Improving Service Questionnaire (IPQ). The survey was conducted in November 2008 by CFEP (UK) Services Ltd based at the University of Exeter.
Weekly extended access surgery
We now run a weekly extended access surgery on Tuesday evenings from 6.30pm to 7.30pm. Appointments are for patients who genuinely cannot make a routine appointment during normal surgery hours.